Question 1

How can I rent a motorcycle at Mar & Moto?

Accepted Answer

To rent a motorcycle, you need to complete a registration on our website or in person. After registration, we will submit your information for a brief document review, and once approved, you can choose the rental option that best suits your needs.

Question 2

What documents are required to rent a motorcycle?

Accepted Answer

The required documents include your valid National Driver’s License (CNH) with category A, proof of residence, and proof of stay in Florianópolis. If you are a foreigner, we will need proof that you are licensed to drive motorcycles in your home country, a valid passport, and proof of stay in Florianópolis.

Question 3

What rental options are available?

Accepted Answer

Plan X: Ideal for short-term rentals, with payment upon motorcycle pickup.
Plan Y: Perfect for long-term rentals (over three weeks), with weekly payments.

Question 4

Is the insurance mandatory?

Accepted Answer

Yes, it is absolutely mandatory to obtain insurance linked to the rental, covering third-party protection, damage to the vehicle itself, and personal injuries.

Question 5

How much do I need to pay to pick up the motorcycle?

Accepted Answer

To pick up the motorcycle, you need to pay the rental amount, according to the quote provided by our team after your request, plus the deposit amount, which can be made in cash or with your credit card.

Question 6

Is there a deposit amount?

Accepted Answer

Yes, we require a deposit of R$ XXX, which will be used according to the terms of the rental agreement.

Question 7

Can I pay for the rental and deposit with a credit card?

Accepted Answer

Yes, we accept payments via credit card, Pix, and other electronic payment methods.

Question 8

Can I rent the motorcycle for just one day or a few hours within the same day?

Accepted Answer

Yes, but the minimum applicable charge will always be for a full day.

Question 9

What documentation is required to pick up the motorcycle?

Accepted Answer

You will need the following documents:
A valid CNH (National Driver's License) – category "A".
Proof of your place of stay or residence in Florianópolis.
Please ensure all documents are up-to-date and legible.

Question 10

Who is responsible for the maintenance of the motorcycle?

Accepted Answer

The maintenance of rented motorcycles is entirely our responsibility, except in cases of misuse.

Question 11

What is the fuel policy?

Accepted Answer

You must return the motorcycle with the same fuel level it had when it was delivered.

Question 12

Is there a mileage limit?

Accepted Answer

Yes, the mileage limit is 100 km per day.

Question 13

Where am I allowed to ride the motorcycle?

Accepted Answer

You are only allowed to ride within the geographical limits of the island of Florianópolis – SC. It is prohibited to cross the Hercílio Luz, Pedro Ivo Campos, and Colombo Salles bridges towards the mainland or to ride on state and federal highways on the mainland, under penalty of fines and immediate termination of the rental agreement.
And don't drive the motocycle at the beach.

FAQ

Frequently asked questions